Corporate Policies

Environmental Plan

Surfside Buslines is committed to protecting the environment in which it operates and has influence. As part of our commitment we have developed this Environmental Plan which is linked closely to our Environmental Policy:

Environmental Plan

Passenger Relations Plan

Surfside Buslines is privileged to provide services that help people commute to school and work, explore new cities, connect with essential services, meet with friends and return home safely. Our passenger relations plan ensures that we fulfil our customers’ expectations. 

Passenger Relations Plan

Accessible Transport Action Plan

Surfside Buslines is committed to providing accessible public transport, including identifying and removing barriers that prevent or discourage people with disabilities from using our services. Accessible public transport is critical for people with a disability. Providing greater access to public transport services for all people by removing barriers to access will deliver wider access to the network for public transport users.

Accessible Transport Action Plan